Everything You Need for a World-Class Contact Center

The Common Sense Concept Behind SingleSource

Can a Contact Center have a trusted partner that provides all of the resources they need to build and support their business? Contact Centers need someone that researches, analyzes, and recommends products and services that help managers respond to changing regulations, technology, and customer behavior. SingleSource™ is the solution.

We Provide Best-in-Class Customer Engagement Services

We provide our customers with multi-product discounts and a higher level of customer support by managing all services.

“SingleSource™ helps us do amazing things.”

“We partner with SingleSource™ to outsource things that are outside our area of expertise such as staying on top of technology, monitoring costs and contracts, and separating trends from best-practices. We can’t do it well, but their experts can.” – VP of Operations, National Contact Center

The Most Complete Resource for the Modern Contact Center

A single point of contact providing the most innovative and effective solutions available.

Backed by nearly 20 years of experience, SingleSource™ provides Customer Engagement services to the Contact Center industry.  By offering all of the fundamental services, we serve as a one-stop shop, or as a Call Center’s “single source” for all of their needs.  Our strategy is to provide our customers with multi-product discounts and a higher level of customer support by managing all services.

3101, 2019

Song of the Week – Let’s Go Crazy – Prince & The Revolution

By |January 31st, 2019|Categories: Song of the Week|0 Comments

Admit it… When this song starts… “Dearly beloved, we are gathered here today to get through this thing called, “life.” You feel the buildup…  The anticipation draws you in… “And if the elevator tries to bring you down, go crazy!” Yes! I live for it! If we want to be [...]

2012, 2018

Song of The Week 12/17/18: Foxy Lady

By |December 20th, 2018|Categories: Song of the Week|0 Comments

Confidence is an attitude, it is a way of thinking that affects emotions and behavior. Foxy Lady is a song that exudes confidence. We all do things every day that require confidence. You have to have confidence to pick up the phone and call somebody you’ve never spoken to before. [...]

1012, 2018

“Mankind Was My Business”

By |December 10th, 2018|Categories: Matt's Blog Posts|0 Comments

Take It From Dickens “Mankind was my business. The common welfare was my business; charity, mercy, forbearance, and benevolence were, all, my business. The dealings of my trade were but a drop of water in the comprehensive ocean of my business!” A Christmas Carol, Charles Dickens. The art of customer [...]

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