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Everything You Need for a World-Class Contact Center

The Common Sense Concept Behind SingleSource

Can a Contact Center have a trusted partner that provides all of the resources they need to build and support their business? Contact Centers need someone that researches, analyzes, and recommends products and services that help managers respond to changing regulations, technology, and customer behavior. SingleSource™ is the solution.

We Provide Best-in-Class Customer Engagement Services

We provide our customers with multi-product discounts and a higher level of customer support by managing all services.

“SingleSource™ helps us do amazing things.”

“We partner with SingleSource™ to outsource things that are outside our area of expertise such as staying on top of technology, monitoring costs and contracts, and separating trends from best-practices. We can’t do it well, but their experts can.” – VP of Operations, National Contact Center

The Most Complete Resource for the Modern Contact Center

A single point of contact providing the most innovative and effective solutions available.

Backed by nearly 20 years of experience, SingleSource™ provides Customer Engagement services to the Contact Center industry.  By offering all of the fundamental services, we serve as a one-stop shop, or as a Call Center’s “single source” for all of their needs.  Our strategy is to provide our customers with multi-product discounts and a higher level of customer support by managing all services.

1012, 2018

“Mankind Was My Business”

By |December 10th, 2018|Categories: Matt's Blog Posts|0 Comments

Take It From Dickens “Mankind was my business. The common welfare was my business; charity, mercy, forbearance, and benevolence were, all, my business. The dealings of my trade were but a drop of water in the comprehensive ocean of my business!” A Christmas Carol, Charles Dickens. The art of customer [...]

412, 2018

Anime And Self Confidence: No I’m Not Kidding

By |December 4th, 2018|Categories: Drew's Blog Posts|1 Comment

***Obligatory spoiler warning for the anime Gurren Lagann***   Wait, Don't Go! There Is A Point! Now, if I haven’t lost you already, I utilize anime for inspiration and to help bolster my self-confidence. It may sound silly, but bear with me until the end. The anime Gurren Lagann is [...]

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