It is wonderful to do business with a company that treats you right. It is important for me to know that I am valued as a customer. I want to know that my business matters. I like to feel good about where I take my business. When a company takes care of me I won’t go anywhere else. There is something to be said about having a genuinely positive experience… it’s like the happiest place on earth!
There is nothing worse than bad customer service. How many times have we been the victim of a bad attitude? There have been times when I know the person on the other end of the phone could care less if I am their customer. It drives me mad when I have to constantly chase after someone in hopes that they are doing what they are supposed to be doing. I know there are businesses that I will avoid at all costs because they obviously have low standards.
I choose to follow The Golden Rule, “Do unto others as you would have them do unto you.” I take care of my customers the same way I want to be taken care of. I answer the phone. I respond to emails. I do high-quality work so that my customers don’t want to go elsewhere. I am committed to building lasting relationships.
There is a reason SingleSource exists. We are here for our customers. We have an amazing team that constantly pushes each other to be better, to do better, and to stand out from the crowd! We have each other’s back just like we have our customer’s back! We are here for you! We are on your side! In case you haven’t heard, we are rock stars!