Matt’s Blog Posts

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Blog posts by our VP of Global Sales, Matt Luke.

31 03, 2020

Stimulus Package. Work from home now and don’t pay until July!

By |2020-04-29T15:56:39+00:00March 31st, 2020|Matt's Blog Posts|0 Comments

    *Stimulus Package does not include inbound toll-free service, physical phones, or integration with 3rd party software. SingleSource can provide these services for an additional fee. Contact SingleSource Sales for details and information. ** 1 Year service agreements receive 1 free Month of Service, 2-year service agreements receive 2 free months of service, and [...]

10 12, 2018

“Mankind Was My Business”

By |2018-12-10T14:42:58+00:00December 10th, 2018|Matt's Blog Posts|0 Comments

Take It From Dickens “Mankind was my business. The common welfare was my business; charity, mercy, forbearance, and benevolence were, all, my business. The dealings of my trade were but a drop of water in the comprehensive ocean of my business!” A Christmas Carol, Charles Dickens. The art of customer service as well as good [...]

15 10, 2018

Trends In Contact Center Technology

By |2018-10-17T14:35:28+00:00October 15th, 2018|Matt's Blog Posts|0 Comments

The definition of technology is , “the application of scientific knowledge for practical purposes, especially in industry.” Compared to one hundred years ago technology has changed dramatically. In 1918 the major invention was the superheterodyne radio circuit which almost every radio or television set uses this invention.  Today advances in AI, networks, robotics, space exploration [...]