About2018-12-18T23:47:01+00:00

Best of Breed Technologies Managed by Industry Experts

End-to-End Cloud Based Solutions to Enterprise and Call Center Clients Around the Nation

Headquartered in Denver, CO we partner with the best of the best to provide our customers with aggressive pricing and create a better overall customer experience. Our passion for customer service is evident in our constant pursuit to redefine the level at which we service our clients. Success is defined as being a single point of accountability, a trusted adviser, and our clients’ best advocate.

SingleSource™ provides Internet connectivity, Hosted PBX solutions, and Cloud-Based services to the Call Center industry. By offering all of the fundamental telecom services, SingleSource™ operates as a one-stop shop, or as a Call Center’s “single source” for all of their telecommunication needs. At SingleSource™, our strategy is to provide our customers with multi-product discounts combined with a higher level of customer support by managing all services.

Best of Breed Technologies Managed by People Who Know You the Best

Rick Lang
Rick LangCHIEF ENGAGEMENT OFFICER
Richard Lang launched his career in telecommunications in 1996 with AT&T. He left AT&T to begin Redline Promotions located in Nashville, Tennessee. Following the sale of Redline Promotions, Mr. Lang continued his telecommunications career with XO Communications. As a sales manager Mr. Lang was awarded a Top Manager Award.

Mr. Lang joined Platte River Networks, a technology consulting firm, with the intention of developing a business plan that sold telecom services to existing and potential clients. Through the success of the program he developed, Mr. Lang was recruited to develop another business for Touchstar Software. It was while working for this company that he first developed the model for SingleSource™. As CEO, he has helped SingleSource™grow every year since April 2007.

Steve Bederman
Steve BedermanPRESIDENT
Analytical, highly adaptable transformative leader with extensive experience in strategic planning, organizational development, innovative resolutions and problem solving. As President of SingleSource™ Steve is seen as a leader and pioneer in the hosted and cloud solutions industry. Steve was also CEO of VocalCom and Connect First, as well as Founder and CEO of TouchStar.

He is well regarded as a renaissance businessman globally. He has worked with Ministers and Presidents of Guatemala, Dominican Republic, Pakistan, Uruguay, the Palestinian Authority, and The World Trade Center donating tech licenses to ‘plant the seeds of middle class’ in developing regions. He founded Commerce For Change; designed as a vehicle for contributing to developing global regions.

Matthew Luke
Matthew LukeVICE PRESIDENT GLOBAL SALES
Matthew Luke is a pioneer in advocating Cloud Services and Hosted Solutions. His 20 years of telecommunications and cloud consulting include starting the inside sales team for inContact, beta testing InsideSales.com, and was fundamental in the growth and eventual acquisitions of Prosodie and Dial800. Matt brokered the partnership of Center 7 Data Centers while at CenturyLink.

In addition to sales leadership Matt is responsible for ensuring the partnership success for SingleSource™ best of breed partner vendors.

Holly Steinman
Holly SteinmanVICE PRESIDENT BUSINESS DEVELOPMENT
Holly Steinman joins SingleSource™ as a leading consultant in telecommunications and new business development for national and international markets. With 20 years’ experience in network, cloud, and hosting sales, Holly is a welcome addition to the customer engagement and data services SingleSource™ offers its clients.

Since 2009, Holly has distinguished herself as an industry expert in the renewable energy sector and works with some of the largest renewable energy companies in the world. Holly provides strong expertise in data-driven, long-term strategic planning, teamed with a passion for world class customer experience.

Mark Fagan
Mark FaganChief Business Development Officer
Mark Fagan launched his career selling cloud technology in 1999 with Cable & Wireless and has been helping call centers ever since.

Mark has served in a number of innovation roles focused on delivering interactive products, building innovation teams, partnering with leading-edge companies .
Equipped with a track record of success in achieving and exceeding business goals, driving strategic vision, creating long-term value, and developing and maintaining strong customer relations.

Camille Navarro
Camille NavarroDIRECTOR OF PARTNER SERVICES
Camille Navarro has spent the last 7 years supporting Channel Partners and Direct Salespeople. She has comprehensive experience selling Local Service, Long Distance, SIP, Data Networks, Colocation, Hosted PBX, Unified Communication, and Contact Center solutions. She knows how to provide thorough assessments of our client’s needs, give solid recommendations, and implement strategic solutions.

Camille is currently working towards a Bachelor of Science in Business Administration with emphasis in Management and a Minor in Mathematics at the University of Colorado Denver. Her extensive coursework has allowed her to become a critical thinker and excellent problem-solver.

Drew Carroll
Drew CarrollACCOUNT EXECUTIVE
Drew Carroll started his career in management, though swiftly transitioned into sales. He has been a part of successful inside sales teams for three years, often leading the rooms in customer experience and leads generated.

He was brought onto the team due to previous excellence, as well as a thesis written on Judas Priest and Black Sabbath.

76%

of consumers think that video is the best way to grab their attention

99%

of SMS messages are read within 3 minutes

100%

Completely
Secure

Let’s Talk About Your Contact Center